{"created":"2023-06-19T09:11:04.337355+00:00","id":443,"links":{},"metadata":{"_buckets":{"deposit":"9e7b4051-2953-4b86-8cfc-6bb537faf275"},"_deposit":{"created_by":3,"id":"443","owners":[3],"pid":{"revision_id":0,"type":"depid","value":"443"},"status":"published"},"_oai":{"id":"oai:kuis.repo.nii.ac.jp:00000443","sets":["7:9:58"]},"author_link":["441","440","442"],"item_1_biblio_info_14":{"attribute_name":"書誌情報","attribute_value_mlt":[{"bibliographicIssueDates":{"bibliographicIssueDate":"2007-03","bibliographicIssueDateType":"Issued"},"bibliographicPageEnd":"68","bibliographicPageStart":"53","bibliographicVolumeNumber":"13","bibliographic_titles":[{"bibliographic_title":"言語科学研究 : 神田外語大学大学院紀要"}]}]},"item_1_creator_6":{"attribute_name":"著者名(日)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"渡辺, 予里"}],"nameIdentifiers":[{"nameIdentifier":"440","nameIdentifierScheme":"WEKO"}]}]},"item_1_creator_7":{"attribute_name":"著者名よみ","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"ワタナベ, ヨリ"}],"nameIdentifiers":[{"nameIdentifier":"441","nameIdentifierScheme":"WEKO"}]}]},"item_1_creator_8":{"attribute_name":"著者名(英)","attribute_type":"creator","attribute_value_mlt":[{"creatorNames":[{"creatorName":"Watanabe, Yori","creatorNameLang":"en"}],"nameIdentifiers":[{"nameIdentifier":"442","nameIdentifierScheme":"WEKO"}]}]},"item_1_description_1":{"attribute_name":"ページ属性","attribute_value_mlt":[{"subitem_description":"P(論文)","subitem_description_type":"Other"}]},"item_1_description_11":{"attribute_name":"抄録(日)","attribute_value_mlt":[{"subitem_description":"サービス業は、いろいろな接客業、例えばスーパーマーケットなどの販売店、レストランなどの飲食産業、病院や電車、バスなど多種多様であるが、その中から、私たちが日ごろよく目にする接客場面の状況やサービスをする側と受ける側の会話を想定し、もし自分がお客だったらその状況と受けたサービスについてどういった評価をするかを質問紙によって調査を行った。そしてその結果について、国ごとや性差、年齢などによってサービスに対する評価に違いがあるかどうかを分析した結果、国によって店員の接客態度に対しての評価の違いや、男女の性差による、接客態度への評価の違いが存在するという結果を得た。","subitem_description_type":"Other"}]},"item_1_description_2":{"attribute_name":"記事種別(日)","attribute_value_mlt":[{"subitem_description":"研究ノート","subitem_description_type":"Other"}]},"item_1_description_3":{"attribute_name":"記事種別(英)","attribute_value_mlt":[{"subitem_description":"Note and Discussin","subitem_description_type":"Other"}]},"item_1_source_id_13":{"attribute_name":"雑誌書誌ID","attribute_value_mlt":[{"subitem_source_identifier":"AN10576042","subitem_source_identifier_type":"NCID"}]},"item_1_text_9":{"attribute_name":"著者所属(日)","attribute_value_mlt":[{"subitem_text_value":"神田外語大学大学院"}]},"item_files":{"attribute_name":"ファイル情報","attribute_type":"file","attribute_value_mlt":[{"accessrole":"open_date","date":[{"dateType":"Available","dateValue":"2007-03-01"}],"displaytype":"detail","filename":"KJ00004720805.pdf","filesize":[{"value":"701.2 kB"}],"format":"application/pdf","license_note":"asKUIS 著作権ポリシーを参照のこと","licensetype":"license_note","mimetype":"application/pdf","url":{"url":"https://kuis.repo.nii.ac.jp/record/443/files/KJ00004720805.pdf"},"version_id":"f5d0cf27-2296-4c2c-91eb-b2b011be6e8c"}]},"item_language":{"attribute_name":"言語","attribute_value_mlt":[{"subitem_language":"jpn"}]},"item_resource_type":{"attribute_name":"資源タイプ","attribute_value_mlt":[{"resourcetype":"departmental bulletin paper","resourceuri":"http://purl.org/coar/resource_type/c_6501"}]},"item_title":"サービス業における接客態度の評価について : 中国と日本の違い","item_titles":{"attribute_name":"タイトル","attribute_value_mlt":[{"subitem_title":"サービス業における接客態度の評価について : 中国と日本の違い"},{"subitem_title":"The Evaluation of Customer Service in the Service Industry : A Comparison of China and Japan","subitem_title_language":"en"}]},"item_type_id":"1","owner":"3","path":["58"],"pubdate":{"attribute_name":"公開日","attribute_value":"2007-03-01"},"publish_date":"2007-03-01","publish_status":"0","recid":"443","relation_version_is_last":true,"title":["サービス業における接客態度の評価について : 中国と日本の違い"],"weko_creator_id":"3","weko_shared_id":-1},"updated":"2023-06-19T09:52:11.631793+00:00"}